Section 16
Scaling
Grow without grinding.
Systems
If you do it twice, document it. If you do it three times, automate or delegate it.
Automation
Automate intake, reporting, and handoffs first — they steal the most hours per week.
Delegation
Delegate the outcome, not the task. Hand over checklists, examples, and review loops.
Capacity planning
Model how many clients per pod. Stop selling 90 days before you hit capacity.
Growth planning
Pick one growth lever per quarter: pricing, packaging, partnerships, or new offer.